As a result of our Marketing and community teams’ unwavering commitment to excellence, we have been ranked 12th among thousands of organizations in the esteemed 2023 Division II Online Reputation Assessment (ORA) Power Rankings. This incredible accomplishment is presented by J Turner Research's; the group is responsible for conducting a statistical analysis of thousands of online reviews and rankings connected to our communities. 

The ORA Score: A measure of excellence 

The ORA score is highly regarded in the multifamily industry, serving as the standard to measure and benchmark a community's online reputation. We are humbled to be a trusted leader within the industry, maintaining an average 4-star Google rating. This reflects the trust our residents place in us and reinforces our dedication to delivering unforgettable experiences. 

Inspiring online reviews and ratings 

At Mark-Taylor, our community teams’ signature 5-star standard of service is what drives our continued success. Each review is an opportunity to connect with our residents and ensure we are meeting their needs and desires. The positive feedback we receive serves as inspiration to go above and beyond in all touchpoints of the resident journey. 

A path towards continued growth 

Reviews also serve as a powerful tool for growth. As a people-first organization, we are receptive to as well as welcome resident feedback. Our commitment to continuous improvement drives us to explore how we may further cater to our residents' ideal lifestyle. 

Our residents are the “why” behind our mission – to create exceptional communities that invite, inspire and feel like home. This year’s ORA score ranking is an incredible honor as it is a testament to the hard work and dedication of our extraordinary community teams. 

Thank you to J Turner Research for this exciting recognition. We are grateful for your support and partnership as we continue to grow, innovate, and welcome an exceptional tomorrow.