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Fan Mail

Every so often, a resident will let us know exactly how we make their lives better. We celebrate these successes because we believe providing our residents a life upgraded is a big responsibility, and each small victory should not go unnoticed. Mark-Taylor hires and retains the best and brightest talent in the business. Here are some of their stories, as told by our residents.

Allegro at La Entrada
Allegro at La Entrada

"You should take tremendous pride and gratification in the knowledge your employee is performing at such an exceptional level…" read more»

"I was so impressed with your establishment. But while the rooms, grounds, and amenities are lovely - it was the friendly, professional, assistance I received from Yesenia that prompts me to write to you" read more»

Alexan Black Mountain
Alexan Black Mountain
" The staff totally rocks! The girls in the office are professional as well as friendly and helpful !"... read more»
Arboretum at South Mountain
Arboretum at South Mountain

" I truly appreciate everything that you and your team do to maintain such a well-run and comfortable property."... read more»

"  I just wanted to take a moment and say how wonderful it's been to live here so far.."... read more»

Azul at Spectrum
Azul at Spectrum
"I wanted to take a moment to let you know what an awesome employee you have in Andre Rivas. !"... read more»
Borrego
Borrego at Spectrum

"Given that I am moving there across the country, it definitely makes my decision of where to go much easier"…read more»

"This in my mind is a true testament to your leadership and professionalism"…read more»

Dakota
Dakota

"I truly enjoy living at The Dakota and this is why!"... read more»

"I am writing to commend his work, his communication skills...read more"»

"Thank you for all your help, patience and time in helping us move!" read more»

"I would certainly recommend this property to anybody who asked." read more»

Park On Bell
Park On Bell

"My husband and I just visited the "Park On Bell" apartments and were very impressed with Mr. Jason Sargent. When we found out the prices we were just about to call it a no-go. However Jason was so polite and willing to answer any of our questions we reconsidered. " read more»

Pavilions at Arrowhead
Pavilions at Arrowhead
"I would like to thank Ms.  Susan Caraway for taking me on a tour of the Pavillions" read more»
Pietra
Pietra
"I have NEVER had someone so helpful and understanding work in the office of any of my past apartments…" read more»
Redstone at SanTan Village
Redstone at SanTan Village
"How fun to come home to a birthday card from you guys! Please tell the whole team thank you! I love living here!" read more»
Remington Ranch Apartments
Remington Ranch Apartments
"Thank you guys so much for you speedy repais of my apartment!" read more»
San Capella
San Capella
"First of all, I want to express how much I LOVE the Unit/Property!..." read more»
San Cierra
San Cervantes

"The level of professionalism and customer service is truly second to none..." read more»

"Thank you so much for all your help yesterday..." read more»

San Cierra
San Cierra
"I was most impressed with an experience earlier this summer"...read more»
San Marbeya
San Marbeya

"My daughter lives in the San Marbeya apartments and absolutely loves it…" read more»

"I just wanted to take a moment to recognize Tyler at San Marbeya for his professional manner and his customer service skills."

San Norterra
San Norterra

"My family and I want to say thank you. Thank you for being friendly, understanding, welcoming and professional. " read more»

San Palacio
San Palacio

"We want to thank you and all of the staff for providing a great home while we were here for this short time. .... " read more»

"Moving can be a hectiic and stressful experience, but the staff at San Palacio helped make any moving experience less hectic..." read more»

"Almong the most impressive features of the tour were the models, gym, landscape and clubhouse." ... read more»

"Shanna was great during the initial presentation.  She was friendly, enthusiastic and knowledgeable, and was easily able to answer any questions." ... read more»

"You all weren't able to help me with my need but she was AWESOME...." read more»

San Palmilla
San Palmilla
"I want to give my praise and thanks to Jasmin for assisting me this past week…" read more»
San Pedregal
San Pedregal
"You are probably used to receiving complaints and negative communication"...read more»
San Portella
San Portella
"The Mark Taylor Company is very fortunate to have a person like Katie on their staff"... read more»
San Prado
San Prado
"Thanks for everything you do to make San Prado a great place to call home"... read more»
Shade
Shade at Desert Ridge

"The Mark Taylor Company is very fortunate to have a person like Katie on their staff"... read more»

"All of them have been fantastic to work with. I'm not sure what's in their water, but I would love to get my hands on that recipe." ... read more»

Shadow Hills at Lone Mountain
Shadow Hills at Lone Mountain
"I want to thank you, and I especially want to thank Yesenia for the help you gave me this week." read more»
Stone Oaks
Stone Oaks
"You show so much compassion and concerns and you really do a nice job here at Stone Oaks…" read more»
Veloce
Veloce

"Thank you for making me feel comfortable, non-stressed, cared for, and listened to…" read more»

"We had a wonderful experience in Veloce, and the Mark Taylor team is absolutely amazing…" read more»

Waterside
Waterside
"You, here at Waterside, have been the most efficient property management company I have ever dealt with…" read more»
Windsor at Mountain Park Ranch
Windsor at Mountain
Ranch Park
"Sheila and I are in the Service industry and recognize how important good customer service is to success of a company"... read more»

"I appreciate the quick attention and the positive attitude…" read more»

"I want to tell you that you have made my life more exciting & less stressful now that we have so much more space for me & my family with our new townhome…" read more»

The Reserve at Gilbert Towne Centre
The Reserve at Gilbert Towne Centre
"She was totally efficient and handled all my problems with grace and kjndness"... read more»