How does the service work? All inquiries and requests may be directed through the Mark-Taylor Personal Concierge Service, who may be reached for your convenience, six days a week, Mon.-Fri. 6.00am - 9.00pm and Sat. 7.00am-7.00pm (MST). As a Mark-Taylor resident, you are entitled to use the service as often as you wish, for the duration of your lease. Call your concierge for more details!     Do I pay more by using the service? You DO NOT pay more for a product or service by directing your requests through us (refer to your Concierge Directory of Services for specific usage rates). Note: Residents are naturally responsible for direct costs incurred; if your requests require additional payment (e.g.: event tickets, tours, cleaning services, golfing fees etc.).     How do I place a request? You may contact your Personal Concierge to place your inquiries & requests by phone, fax, email, direct web access - the details of which are listed below, in your Directory of Services.       Concierge Request Line: (602) 424 - 3355 Concierge Request Fax: (480) 907-1519 Email: concierge@mark-taylor.com Web Access: www.mark-taylor.com/concierge